Policies and Terms

Minimum Order Requirements

New customers there is a 6 loaf minimum if you aren't ordering all loafs then it's $175.  or , reorders is 4 loafs or $100.

Shipping

Refund Policy

First In Line Soap is dedicated to its customers. We have a money back guarantee on all damaged in-transit product. Please contact us and we will help out in any way we can. Customer must pay for the return of damaged product.

Order Guidelines

All order require to be paid by credit card. Your card will be charge as soon as we start manufacturing your order. Orders $500 or more will be charged a 50% deposit upon receiving the order, then the balance once we start manufacturing

Turn Around Time

We are working on a two week turnaround time. All of our soaps are made to order. During the busy seasons that time can be up to three weeks. If you are in a rush for your order there will be a 15% additional  rush fee.

Signs, Labels and Wrappers

For each loaf you will receive 12 labels, one sign and wrappers

Soap Slicing and Wrapping

There is a $7.00 charge for slicing and wrapping. We no longer slice the loafs for free.

Private Labels

We offer private label for each of our soaps. You will get the same label design we do but in place of Soapier.com we will replace it with your company name. You can see what the labels and signs look like on each loaf. Additional charges apply.

Credit Card Processing

Your credit card charge will show up on your statement from Soapier.com.

Order Cancellation and Re-Stocking

First In Line Soap orders are made to order. Customers have 24 hours after placing their order to cancel the order without accruing a re-stocking fee. 24 hours after the order is placed, customers can still cancel their order, but will be subject to a 20% re-stocking fee. This policy is effective beginning June 13th, 2008