FAQs

Because there is no password to your site, what's to stop my customers from buying from you?

First in Line Soap does not sell retail. To purchase our soaps at wholesale prices, all customers must have a registered sales tax number. Plus, initial orders are $75.

Can I private label your soap?

The short answer is 'no'. The information Handcrafted by Soapier is included on all labels. Soapier is our LLC name. First In Line Soap is our wholesale name. First In Line Soap will consider private labels on a case by case basis only.

I ordered from First In Line Soap but my credit card charge say Soapier

Soapier and First In Line Soap are one company. Soapier LLC and DBA First In Line Soap. To keep costs down we have contracted for one credit card processing company and that is under the name Soapier.

What is your turn around time from ordering.?

We would love to be able to ship out one or two days after order, but that is not possible. We don't keep an inventory. We prefer to make the soap as ordered. This means you get the freshest soap possible. Please plan on at least a 2 week lead time.

Do you offer any free shipping?

Yes we do on occasion offer a special of free shipping. You''ll need to be on our sales and new products promotions newsletter. This is where we let our customers know what is on special.